Downs Light Railway Trust

The Downs Light Railway Trust is delighted and honoured to receive match funding from The Helping Hand Company and the very generous donations from supporters of the Isherwood family’s 48 hour fitness challenge. The collective £50,000 provides 25% of the funding required to complete our Centenary Development Programme. This funding will go towards facilitating greater practical learning opportunities for young people, supporting and promoting career development into heritage railway, national railway, and STEM-related industries.

“The trustees and I absolutely indebted to the Isherwood family, to those who supported their fundraiser, and to The Helping Hand company for generously agreeing to match the funding with such a large donation. This effort has provided one quarter of the overall funding required for our Centenary Development Programme. We move one significant step forwards in realising something quite special.” Timothy E. Pennock, Chairman, Downs Light Railway Trust

Thomas (16 years old) and Lucy (14 years old), who both are active members of the Downs Light Railway, were given the target of raising £2,000 over a couple of months. In return, the The Helping Hand Company promised to match their fundraising by twenty times. Supported by their parents, they promoted the fundraising effort and produced a running update of their 24 hour cycle. At the end of their 24 hours, they had smashed their target and raised £2,350!

Bromsberrow Community Kitchen

The Shop at Bromsberrow opened at the Business Park in Bromsberrow Heath 8 years ago and serves a rural community with a 5 mile radius plus passing customers – it’s very popular with walkers and cyclists. The owners of the previous Shop and Post Office were retiring, so a community group set up to make sure a vital village service was retained. The Shop is a community non-profit organisation, and is run by around 40 volunteers from the local community ( aged 14 to 80+) and two very hard working part time paid staff, including the Shop Manager.

The Shop is more than just a Shop. As well as being a general store, stocking a wide range of products from local and national suppliers, it is also a community hub. There’s a part time post office, dry cleaning, hardware, gifts, plants, newspapers and delivery services for people in the area who are unable to travel. The Shop also has a cafe and runs events. During Covid, these were put on hold, but the Shop was aware of many people in the local community who were lonely and also some who were needing help with meals. The Community Meals service was born out of this, and since November, the Shop has been making and delivering around 50 meals once a fortnight for people within a 5 mile radius of the Shop.

The Helping Hand donation has enabled the Shop to completely refit its functional but worn out kitchen so it can continue and expand its cafe and meals service to the local community.

Cornwall recycling champions

Encouraging pupils, with a little help from their teacher and parents to get involved in protecting and preserving their local green space, beaches and beautiful coastline is something we are very passionate about. In support of National Thank you Day and the G7 Summit, all 206 schools and colleges across Cornwall now have their very own eco-tool kit.

Littering is one of those things that no upside. It is an eyesore, it spread dirt and bacteria, it’s an expensive problem to deal with and it harms the planet. Sadly, over the large majority of litter ends up in the ocean. In fact, over 9 billion tonnes of rubbish finds its way into the sea every year.

Be part of the change – whilst Litter picking open your eyes to the scale of the problem, every piece of litter collected will help our eco system, protect wildlife and you can see the difference. There is increasing support for the use of pro-environment volunteering as a way to overcome ecological and public health challenges. It’s a great boost to mental health and well-being, the area where you live, to the oceans we enjoy playing in. But watch out, it’s quite infectious too!

Made by the team in Herefordshire, the Litter pickers now contain 39% recycled material. Helping Hand sustainable manufacturing is committed to minimising the negative environmental impact, conserve energy and natural resources. Testing to perform over 200,000 picks, these Litter grabbers are tried and trusted to be used again and again part of the Helping Hand family; from 18″/45cm Tidy Jon Pro upto our 10ft Litterpicker Pro.

Blisland Primary School “The children have recently asked about litter picking the local area. We have been meaning to source some equipment and resources, thank you for providing them for free”.

Working in partnership with Keep Britain Tidy, Eco-Schools International, Beach Guardian and Ellie Jackson (author of) Wild Tribe Heroes this is just one project and part of Helping Hand Environmental commitment to support a more sustainable future . To find out what’s happening in your area, please follow on UK Litterpicking Groups or sign up online ….

Bosbury Primary School

Bosbury Primary School Donation

In March 2020, we donated a reading shed to Bosbury Primary School.  The school was struggling with space to provide one on one reading with the youngest children and therefore some of our employees put their DIY skills to good use building the shed during a weekend.  The children were delighted when they returned to school to discover their new reading shed.  We are delighted to contribute to further increasing their enthusiasm in books and learning to read.

Hereford Recycle & Reuse

One mans trash is another mans treasure..

Why should we recycle – conserve resources, save energy, protect the environment, reduce landfill? Absolutely, but did you also know that by recycling stuff that we would normally through away, it can be converted into money to help those in need?

Nearly 3 years ago Andrew Wood set up the Herefordshire Recycling and Reuse group, he now has over 5,000 active Facebook members. They collect bottle tops and crisp packets, old cables and leads, all which can be sold on to be recycled and raise thousands of pounds for local charities. Clothing, bedding, toys & books, furniture including beds, sofas, chairs, fridge, cooker, microwaves all donated free to help create new homes for struggling families. The current pandemic has seen a surge in both the donations and the support needed for so many vulnerable people across Herefordshire. However collecting, and moving the furniture has become a real nightmare! Now Andrew has his own 100% recycled van!

Andrew Wood

I am a solo worker and a volunteer. I’ve worked together with the team at Helping Hand on many projects over the years including sponsorship of a primary school as part of our Schools recycling project, making ‘Brummie bull’ as part of our Education programme and more. Their latest recycling project has left me truly speechless! Sadly we have a growing number of vulnerable people across Herefordshire who need our support – and now we will be able to do even more.

Gavin James, Managing Director

It is a great pleasure to see and support a local initiative that does so much for the environment while supporting those in need. Andrew it is a treat to be associated with you.

To read more about other projects we support please visit

Donation to Womens Aid

Donation to Women's Aid

This Christmas our Community Scheme donated Christmas presents to the women and children staying at the Women’s Refuge.

The parcels included towels, pyjamas, slippers, soaps and aromatherapy sets for the women and hats, scarfs, toys and sweets for the children.

COVID-19 update – May 13 2020

With the recent announcements from the Government, the COVID-19 outbreak continues to cause a lot of uncertainty across the UK. We can all help control the spread of the virus by being sensible in how we go about our daily activity.

Here in Herefordshire, our manufacturing is at full capacity and we have a large supply of community care equipment available for immediate despatch. To support patients discharge from hospital, safely, efficiently and effectively, to their home. We also offer priority delivery for NHS trusts, local authorities and care homes.

To ensure the safety of our customers and colleagues, the Sales teams are working remotely and have been busy working across digital platforms to complete virtual assessments, deliver education and answer technical queries. This week we are learning that Healthcare professionals are starting to return to managing case loads and want to reassure that we too, are here to help. Face to face appointments – we now have full PPE available and a team of Field Sales Advisors to support with essential appointments allowing for the appropriate safety protocol. Please contact your local Advisor to discuss your specific requirements.

We remain committed to being responsible for what we do, those we serve and truly value the support you give in trading with us.

Please take care of yourselves and each other.

Gavin James, Managing Director

Local Foodbank Donations

Local Foodbank Donations

In April 2020 we donated £5,000 to the Ledbury and Hereford Food Banks to help with the increased demand caused by the Coronavirus pandemic.

Jonathan Andrew, Hon Treasurer at Ledbury Food Bank said, “This donation is exceptionally generous. I know that The Helping Hand Company has been working very hard in the present coronavirus pandemic to meet urgently needed supplies so we are grateful that they have given consideration to the needs of our local community”.

Phil King, Treasurer at Hereford Food Bank said, “A most generous donation. As you can imagine, in the current crisis there is a greatly increased demand for our services so your gift is very welcome. Thank you for thinking of us.

Christmas Toy Donation

Hereford Hospital Christmas Toy Donation

On Christmas Eve some of our employees and their children dressed as Santa and his elves to donate 50 presents to the Children’s Ward at Hereford County Hospital. 35 of our employees got involved in the project by helping to purchase the presents whilst out doing their Christmas shopping.

Infinity Trust – Score

Infinity Trust - Score

In July 2019 we took on our biggest project yet, to makeover a centre for young adults with learning disabilities based in Hereford.

We invested £5,000 into this project.  7 employees of the Helping Hand gave up time over three weekends to give the whole centre a fresh coat of paint and lay lino in the toilets.  They also funded and arranged the installation of new carpet, hand dryers, a TV and a cooker to help increase the independence skills being taught at the centre.

Score’s manager, Claire Jackson said on their website “I cannot believe the generosity of Helping Hand.  The people we support were so excited to return and noticed the change as soon as they walked in.”