COVID-19 update – May 13 2020

With the recent announcements from the Government, the COVID-19 outbreak continues to cause a lot of uncertainty across the UK. We can all help control the spread of the virus by being sensible in how we go about our daily activity.

Here in Herefordshire, our manufacturing is at full capacity and we have a large supply of community care equipment available for immediate despatch. To support patients discharge from hospital, safely, efficiently and effectively, to their home. We also offer priority delivery for NHS trusts, local authorities and care homes.

To ensure the safety of our customers and colleagues, the Sales teams are working remotely and have been busy working across digital platforms to complete virtual assessments, deliver education and answer technical queries. This week we are learning that Healthcare professionals are starting to return to managing case loads and want to reassure that we too, are here to help. Face to face appointments – we now have full PPE available and a team of Field Sales Advisors to support with essential appointments allowing for the appropriate safety protocol. Please contact your local Advisor to discuss your specific requirements.

We remain committed to being responsible for what we do, those we serve and truly value the support you give in trading with us.

Please take care of yourselves and each other.

Gavin James, Managing Director

Local Foodbank Donations

Local Foodbank Donations

In April 2020 we donated £5,000 to the Ledbury and Hereford Food Banks to help with the increased demand caused by the Coronavirus pandemic.

Jonathan Andrew, Hon Treasurer at Ledbury Food Bank said, “This donation is exceptionally generous. I know that The Helping Hand Company has been working very hard in the present coronavirus pandemic to meet urgently needed supplies so we are grateful that they have given consideration to the needs of our local community”.

Phil King, Treasurer at Hereford Food Bank said, “A most generous donation. As you can imagine, in the current crisis there is a greatly increased demand for our services so your gift is very welcome. Thank you for thinking of us.

Christmas Toy Donation

Hereford Hospital Christmas Toy Donation

On Christmas Eve some of our employees and their children dressed as Santa and his elves to donate 50 presents to the Children’s Ward at Hereford County Hospital. 35 of our employees got involved in the project by helping to purchase the presents whilst out doing their Christmas shopping.

Infinity Trust – Score

Infinity Trust - Score

In July 2019 we took on our biggest project yet, to makeover a centre for young adults with learning disabilities based in Hereford.

We invested £5,000 into this project.  7 employees of the Helping Hand gave up time over three weekends to give the whole centre a fresh coat of paint and lay lino in the toilets.  They also funded and arranged the installation of new carpet, hand dryers, a TV and a cooker to help increase the independence skills being taught at the centre.

Score’s manager, Claire Jackson said on their website “I cannot believe the generosity of Helping Hand.  The people we support were so excited to return and noticed the change as soon as they walked in.”

Hereford Food Bank

Hereford Food Bank

In June 2019, we responded to a request in the local paper looking for donations to The Hereford Food Bank as their supplies were running desperately low.  In particular there was a request for  vegan products.

Two of our employees based at our Rotherwas location delivered £500 of basic essentials and £225 of vegan products to The Food Bank.

Killamarsh Autistic and PDA Support Group

Killamarsh Autistic and PDA Support Group

We have purchased £725 of toys and craft equipment designed to help and support children with autism who attend the Killamarsh Autistic and PDA Support Group.  One of our Area Sales Managers who lives locally to the Centre will be handing over our donation to the children.

Ledbury Swifts Football Club

Ledbury Swifts Football Club

In June 2019 the Helping Hand Company ran a sweets, crisps and drinks stall at the Swifts Junior Football Tournament held at Ledbury Rugby Club where around 1,000 children and their families attend the annual competition.

Four employees of the Helping Hand manned the stall during the Saturday and Sunday that the tournament took place.  £600 of sweets, crisps and drinks were purchased by The Helping Hand and the stall raised £1,300 to help keep subs low and keep football accessible for all local children.

Ledbury Childrens Centre

Ledbury Children's Centre

In May 2019 we took on a bigger project to prepare a garden for the “Sow and Grow” project at The Friends of Ledbury Children’s Centre.

Seven employees of the Helping Hand spent the day planting planters, digging out and planting a vegetable patch, mowing the grass and pressure washing the children’s play equipment.  Towards the end of the day some of the children who attend the centre joined in with some of the planting.

In the order to help another charity, some of the plants were purchased from the local St Michaels Hospice Plant Sale.  The Helping Hand employees thoroughly enjoyed the day and said that it was a very rewarding experience.

The Chair of Friends of Ledbury Children’s Centre sent a letter of thanks saying that the team were a pleasure to work with and an absolute credit to The Helping Hand Company.

Malvern Food Bank

Malvern Food Bank

Our first project donated £500 to The Malvern Food Bank in March 2019.  Three members filled up seven trolleys with enough essentials to support up to 50 people in times of crisis and delivered to the Malvern Hills Food Bank.  The Chair of the Food Bank was quoted in the Malvern Gazette saying “This is a terrific gesture from The Helping Hand Company”.