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Home > Returns and Refunds

If any product purchased from this web site arrives damaged or faulty please ‘contact us’ within 7 days of receipt to arrange collection, and replacement or refund.

If you wish to return any product purchased from this web site, for any other reason, you can return it to us for exchange or refund of the purchase price, within 28 days of receipt. We ask that you pay the postage to return goods to us. Please enclose your name and address, and the reason for return, in the parcel. We can arrange for collection from an address of your choice from £3.30 per parcel. Please ‘contact us’ to arrange this.

If you have any query regarding returns or refunds, please click on ‘contact us’, or ring 01531 635678.

contact us To discuss your requirements please contact us on 01531 635678 or complete our online enquiry form.
t:+44 (0)1531 635678 f:+44 (0)1531 635670
The Helping Hand Company, Bromyard Road, Ledbury, Herefordshire, United Kingdom HR8 1NS
Registered in England No. 2172956 VAT Registration No.477 7948 69
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